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Awesome Customer Service and Business Process Outsourcing

Let Us Help You Scale

Customer Service

Customer Service

You’ve built an awesome product or service, and now you’re getting lots of calls and emails from customers. What do you do? Let us handle it for you. We’re experts in customer service and technical support outsourcing.

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Sales Operations

Sales Operations

Are your sales reps spending too much time generating lists, and not enough time generating sales? We can handle lead generation, inbound/outbound sales calls, chat, and other critical sales tasks.

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Back Office Support

Back Office Support

As you grow, your team can quickly get bogged down with critical – but repetitive – tasks. Outsource these business processes to us, so your in-house team members can focus on what they do best.

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Why Peak Support?

Scale Quickly

When your business is growing, you can’t afford to spend eight weeks finding the right hire. We can have your foundational team up and running in less than three weeks and grow as quickly as you need.

Get The Best Team

We hire the best in the business. Our team members have an average of seven years of experience working with large outsourcers or multinational corporations.

Improve Service Quality

We’re the experts in customer support and business process outsourcing. Our quality assurance programs are second to none and we’ll consistently exceed your expectations for quality and speed.

Save Time and Money

Don’t worry about hiring, managing, training, and retaining employees – we’ll handle it all, saving you hours of work each week, and freeing you to focus on more important tasks. Our pricing is affordable and fair.

Access Our Expertise

We want to help you succeed. Our leadership team, based in the U.S. and the Philippines, has built and scaled teams for some of today’s leading growth companies. If you become a Peak Support client, you gain access to not only to our expertise and but also to our network of leading executives and entrepreneurs.

About Us

Based in Cambridge, Massachusetts, Peak Support is a rapidly growing services provider dedicated to providing exceptional support to high-growth companies. We offer a wide array of services including customer support, sales operations, and business process outsourcing. Our global delivery model enables us to provide service from the Philippines, the U.S., Latin America, and more. We hire the best agents in the business and we are relentlessly dedicated to helping our clients succeed.

Meet Our Team
Ryan-Paugh2

“Peak Support is a critical partner in our growth. We need to provide immediate and awesome support to our customers. If we slip, it’s game over. I’m so grateful we were referred to Peak Support. The Peak team quickly got our inboxes under control, and they have continued to provide incredible service.”

Ryan Paugh, Co-Founder and COO, The Community Company

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