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Sales Operations

Let Us Be Your Secret Weapon

Are your sales reps spending too much time generating lists, and not enough time generating sales? Outsource your lead generation or other critical sales tasks to Peak Support. We can handle any appointment-setting, telemarketing, and sales lead generation task, whether your customers are individuals, small businesses, or enterprise accounts. We have extensive experience generating customized sales prospect lists for clients with complex requirements. Scale your sales team with Peak Support and let us be the secret weapon in your back pocket.

Our Sales Services

Lead Generation

Do you have a highly-specific lead generation need? We can build any type of list, to your preferred degree of detail.

Telemarketing

You don’t need to build a sales operation from scratch. Whether you need inbound or outbound sales, our agents can handle it.

Research

Take research off your sales team’s plate. We can provide detailed research on sales leads, target cities, and much more.

 Pre Screening Leads

We can reach out to leads by phone or email to pre-screen them for your sales team.

Scale Quickly

When your business is growing, you can’t afford to spend eight weeks finding the right hire. We can have your foundational team up and running in less than three weeks. New team members can typically be added within one to two weeks. Our turnover is low because we hire customer service professionals who are committed for the long term.

Get The Best Team

We hire the best in the business. Our team members have an average of seven years of experience working with large outsourcers or multinational corporations. Their previous accounts include Verizon, eBay, Convergys, Capital One, Accenture, Coca-Cola, JPMorganChase, Macy’s, Bloomingdale’s, and many more.

Improve Service Quality

We’re the experts in customer support and business process outsourcing. Our quality assurance programs are second to none and we’ll consistently exceed your expectations for quality and speed. Let us focus on building a great customer service or back office team, so you can focus on running your business.

Save Time and Money

Don’t worry about hiring, managing, training, and retaining employees – we’ll handle it all, saving you hours of work each week, and freeing you to focus on more important tasks. Offload your stress to us – we can handle it. Our pricing is affordable and fair, with no hidden fees and no surprises.

Our Process

A custom staffing plan

Depending on your needs, we can build a team that is domestic or international. We’ll assess your volume and your quality requirements to design a schedule optimized for your company’s needs.

A simple pricing model

We offer a simple pricing model. We typically charge either a flat monthly fee or an hourly fee, depending on what works for the client. We have low minimums and charge no set-up fee unless you need us to build your technology systems from scratch.  

U.S.-based leadership

Our U.S.-based leadership is always available if you have questions. You’ll also have a dedicated team with an engagement manager who is responsible for making sure the team consistently exceeds your expectations.

Systems optimization

With our proprietary models, we can make sure you have the optimal staffing level and schedule to meet your targets for speed, quality, and quantity. We can help you design the right processes and identify the right tech tools for your needs.

Continuous improvement

Continuous Improvement is one of our core values, and we apply it to every client engagement. We are constantly looking for new ways to help your team deliver high quality work with maximum efficiency.

Other Services

Learn how Peak Support gives you the flexibility to scale – faster.
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